Ordering from Moss Europoe - order errors

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Nov 13, 2009 15:54:28
RonnieMac

I placed an order with Moss Europe to rework the quarter light window pivots. A previous post indicated that MGOC had availability of some parts that were difficult to source otherwise.

I was disappointed in the picking errors.

Several of the parts ordered were either mislabeled - that is, all the parts were there, but the parts were in the wrong bags, or simply mispicked - two round plates with the part number and description for springs.

That's the problem with ordering from overseas.

Nov 13, 2009 15:56:44
mikem67

At least you got all the parts, and knew what they were for. Did you save big money? Mike





Nov 13, 2009 15:59:27
RonnieMac

I got most of the parts. Other parts I had ordered were badly picked and I don't know what I have. I can't see them on a picture, and don't have a part number reference.

I didn't spend a lot, so didn't save a lot. I was trying to source parts that weren't available this side of the water.

Nov 13, 2009 16:03:04
mikem67

Sounds like the guy across the pond was either having a bad day, or decided you would get the grab gag of the day, good luck:) Mike

Nov 13, 2009 16:15:06
RonnieMac

I also have found when I order from MGOC that I do get a grab bag of parts - just a jumble thrown into one bag. At least Moss puts labels on, even if they're wrong!

Nov 13, 2009 16:16:48
GeeMoo

Maybe you'd have more luck with one of the UK resellers Ron.
I have ordered many times from Sussex Classic Car Parts. Always fast and accurate, including an order full of little o-rings and gaskets for the OD refresh I did.
http://www.sussexclassiccar.co.uk/shop_factory_hazel/enter.html
The one time I had a switch arrive DOA, they sent another immediately, no questions asked.

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